Contact

BEFORE YOU CONTACT US, PLEASE CHECK IF YOUR QUESTION/CONCERN CAN BE ANSWERED ON OUR 👉 PODUCT PAGE

Please give us your 4 DIGIT ORDER NUMBER, if you do not have your order number give us the FULL NAME OR ADDRESS you put down on your order. We strive to answer customer emails within 12-24 hours or faster (support@phereau.com).

*If you received a broken perfume, kindly attach images in the email and we'll send you a free of charge replacement ASAP.

*If you are wondering about your order status, please refer to the tracking page.

Please note: we are currently experiencing processing and shipping delays and are asking for your patience :)